THE DOCUTRAX RESOURCE CENTER

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DOCUTRAX Support Center

For any questions related to a specific account, we will need to verify the Client ID and your Account ID. This information is located at the bottom of the email notification you received from Docutrax. Upon authentication, you will be able to upload, download, update information in the system and ask account-specific and compliance-related questions. Questions of a general nature do not require identity verification.

  • Compliance Status FAQs

  •  Am I in compliance with my insurance requirements?AUTHENTICATION REQUIRED
    Before answering your question we need to verify your identity. Please locate the ClientID and the AccountID numbers found at the bottom of the email notification you received from Docutrax, then click the Authenticate link above to log in with these two numbers and gain access to account-specific information. Once redirected select the grey bar titled "Compliance Information."close
  •  Why am I receiving notices stating I am not in compliance?AUTHENTICATION REQUIRED
    Before answering your question we need to verify your identity. Please locate the ClientID and the AccountID numbers found at the bottom of the email notification you received from Docutrax, then click the Authenticate link above to log in with these two numbers and gain access to account-specific information. Once redirected select the grey bar titled "Compliance Information."close
  •  What are my insurance requirements?AUTHENTICATION REQUIRED
    Before answering your question we need to verify your identity. Please locate the ClientID and the AccountID numbers found at the bottom of the email notification you received from Docutrax, then click the Authenticate link above to log in with these two numbers and gain access to account-specific information. Once redirected select the grey bar titled "Compliance Information."close
  •  I need a sample COI that shows my requirements.AUTHENTICATION REQUIRED
    To assist you, we first need to verify your identity. Please locate the ClientID and the AccountID numbers found at the bottom of the email notification you received from Docutrax, then click the Authenticate link above to log in with these two numbers and gain access to account-specific information. Once redirected select the grey bar titled "Compliance Information."close
  •  I need a waiver for some of my insurance requirements.AUTHENTICATION REQUIRED
    To assist you, we first need to verify your identity. Please locate the ClientID and the AccountID numbers found at the bottom of the email notification you received from Docutrax, then click the Authenticate link above to log in with these two numbers and gain access to account-specific information. Once redirected select the grey bar titled "Exceptions and Waivers."close
  •  I don't need the coverages being requested.AUTHENTICATION REQUIRED
    To assist you, we first need to verify your identity. Please locate the ClientID and the AccountID numbers found at the bottom of the email notification you received from Docutrax, then click the Authenticate link above to log in with these two numbers and gain access to account-specific information. Once redirected select the grey bar titled "Exceptions and Waivers."close
  •  This project is complete so nothing is required.AUTHENTICATION REQUIRED
    To assist you, we first need to verify your identity. Please locate the ClientID and the AccountID numbers found at the bottom of the email notification you received from Docutrax, then click the Authenticate link above to log in with these two numbers and gain access to account-specific information. Once redirected select the grey bar titled "Exceptions and Waivers."close