DOCUTRAX is a division of Risk Toolbox, Inc. The company arose from the need to better leverage technology in order to improve core risk management practices, reduce risk exposures and enhance internal business processes through 21st century innovation.
We are owned and managed by senior insurance and risk management professionals with a combined total of more than 100 years of industry service. The depth and quality of that experience has allowed us to build relevant, top-quality web-based risk management products that fill market voids while delivering efficiencies, economies and flexibility not available elsewhere.
In 2009 we launched our first cloud-based app related to risk and safety training in specific industry verticals. In 2011 we began our claims reporting service which is now used nationwide by more than 3,000 points of service and is accepted by all U.S. insurance carriers.
After two years of research and development, DOCUTRAX was launched in late 2014. Our patent-pending system has changed the paradigm of how certificates of insurance are collected, evaluated and tracked. And our ability to track any other kind of document significantly enhances its utility, which is limited only by the imagination.
From inception, the company's culture has been infused with a service mentality. We recognize our customers are our partners and our most important asset. We listen carefully, take their suggestions seriously, and are proud to say after all these years we maintain 100% customer loyalty. We hope you will join us.
We recognize it's a noisy, confusing marketplace and you have choices. However, it's not likely you'll find anyone else who can attest to the following:
In today's litigious and complex world, risk transfer has become an increasing priority to all forward-thinking businesses, regardless of size.
We are proud to have some of the nation's most prestigious brands represented in the DOCUTRAX community. In fact, more than three hundred public and private companies and government entities rely on the DOCUTRAX service as part of their ongoing certificate of insurance tracking program. Case Studies
The chart illustrates a typical certificate of insurance compliance rate improvement over the first year using the DOCUTRAX service.
Customer satisfaction is a direct reflection of our effectiveness as an organization. Our company's culture is centered on quality, service and courtesy. To that end, all DOCUTRAX team members are imbued with the following attitudes and beliefs: